Alex McEachern
5 stats that show just how profitable a repeat customer is
Everyone knows that repeat customers are more profitable, but how much more, and why?
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Alex McEachern
- Sep 19, 2019
- 7 min
The real reason most ecommerce businesses fail in 2019!
A poor CAC:CLV ratio can completely destroy an ecommerce brand. The old playbook to keep it in balance is dated, time to change the game.
Alex McEachern
- Sep 14, 2019
- 6 min
6 customer retention & loyalty metrics every ecommerce brand should know
The retention metrics you need to know to evaluate and measure your success with retention marketing.
Alex McEachern
- Sep 10, 2019
- 4 min
The 2 types of customer engagement you need to start retaining more customers now
To build true customer engagement you need to have these two engagement types in balance.
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